Sunday, June 12, 2011

Linda's Introductory

Hi Class!

My alias name is Linda and I'm looking forward to meeting everyone.  A little bit about myself:  I love being outdoors.  I cannot stay in my house for longer than a few hours unless it's studying or bedtime.  I enjoy the fresh air of nature and the lovely sunshine when the weather permits.  When it's the summer time, my friends and I enjoy camping and hiking very much.  Then when the winter comes, we also love our cabin and snowboarding trips.  If I'm not working or studying for school, I'm a sucker for finding new eating spots.  I love food too!  Hopefully, we'll have more time to get to know each other. =)

I'm excited to take this course because I can always better my communication skills in the things I do everyday.  My current job is in the customer service field where my employer has a set expectation of how I should deliver good service day in and day out.  Typically things would go well but when it doesn't, we have customers going irate.  My solution now is to escalate the matter in hopes that my manager would be able to solve the issue.  In this course, I hope to learn about the different levels of communicating to people and how to explain things thoroughly with logic and reasoning.  I want to be able to analyze arguments in a situational setting.

I've never taken an online course before, but I love it how everything is very straight forward and to the point of what's expected of me.  I'm still re-reading everything many times so hopefully I would catch on to things quickly. =)

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